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    • Home
    • Professional Experience
    • Pricing
    • Accomplishments
    • Endorsements
    • Admin Awards
    • Contact Shannon

  • Home
  • Professional Experience
  • Pricing
  • Accomplishments
  • Endorsements
  • Admin Awards
  • Contact Shannon

Endorsements

Performance Reviews & Awards

2019 Performance Review
2020 Performance Review
Verizon Spotlight Award
Umpqua Bank Spot Award
2024 REVENUE KICKOFF GIFT

CliftonStrengths by Gallup

Analytical | Maximizer | Empathy | Ideation | Responsibility

"Recently, we decided to switch from a platform we had used for years to Teams Live Event. No one on my team had experience with this platform, but we were aware that Shannon had been using it. We reached out to her to see if she could help us, and I’m so glad we did.  As a Gallup-Certified Strengths Coach, I’m very familiar with Shannon’s unique Strengths: Analytical, Maximizer, Empathy, Ideation, and Responsibility. I’d like to highlight how she used them recently to help me be especially successful. 


Shannon’s Analytical Strength is very good at taking complex information and breaking it down to make it “consumable” for others. Shannon shared with us an excellent instruction guide she created that included step-by-step directions and screenshots for setting up and producing a Teams Live Event. This guide was valuable on its own, but Shannon also took the time to include the “tips and tricks” and “watch-outs” that she had learned in her own experiences (in other words, all the things Microsoft doesn’t tell you). I attribute this to her Maximizer.


Maximizer is a Strength that is driven to take something good and make it great – it continuously strives for quality and excellence. Thanks to Maximizer, Shannon’s instruction guide provided us with exceptionally helpful information that I wasn’t expecting and most definitely appreciated. 


Shannon’s involvement in our migration to Teams Live Event did not end with an instruction guide. She volunteered to conduct training sessions for me and others in the bank who were in need of her expertise. During the training, I could see Shannon really lean into her Ideation Strength. Ideation is very good at collaborating and brainstorming to discover solutions, so when questions came up about things she had not yet encountered Shannon was more than willing to experiment with us and help us determine how to avoid potential pitfalls.

I would be remiss if I didn’t mention how much help Shannon has been since teaching us to use Teams Live Event. 


When the Responsibility Strength makes a commitment to someone, it is determined to follow through on it in full. Shannon volunteered to serve as a back-up “producer” on our first few calls, which means she would be there to jump in and save us in the event something went sideways (I also suspect her Empathy Strength had sensed my anxiety and wanted to help put my mind at ease!). Thanks to Shannon’s excellent tutelage we haven’t needed saving, but having her there definitely made me breathe much easier. 


We just had our third call using Teams Live Event, and all three have gone incredibly smoothly. I attribute our success to Shannon and the way she used her Strengths to ensure we were knowledgeable, prepared, and thoroughly supported. I truly can’t thank her enough for all she has done."


Marla Turner

Principal Owner, LiT Consulting, Inc.

Testimonials

Dr. DC Sharp

Dr. DC Sharp

Dr. DC Sharp

Managing Director, EconOne


“Shannon’s most outstanding characteristics are her efficiency, organization and knowledge base. Her responsibilities in our small office are quite broad. Indeed, one might say she is “spread a little thin.” However, Shannon always knows the answers to questions pertaining to anything from marketing to billing procedures to payroll and benefits to expense accounts. If there is ever a problem having to do with any of these subjects (and others), Shannon is the person to go to because she never fails to provide the needed results.

Anne Perry

Dr. DC Sharp

Dr. DC Sharp

Partner, 3L Advisors


"What is hard to interview for, and even harder to experience, is an EA who truly understands the confidentiality aspect of the many items they may see or touch that have large and sometimes disastrous impacts if released inadvertently, at the incorrect time, or not messaged correctly or in context. 100% of the time, Shannon got this right. Additionally, she was never smug or all-knowing, even when she did know."

Angela Scott

Dr. DC Sharp

Angela Scott

Treasury Management Consultant, Umpqua Bank

  

" When Shannon joined our team as our Executive’s Admin, our culture shifted. We were a good, productive, growth-minded team before then, but Shannon’s contributions in her role have propelled us in ways both bold and stealthy... Shannon’s impact extends throughout our team and beyond; effecting positive change (and escalated revenues) across our organization. By allowing our Executive time to be thoughtful and targeted in her own work, she is able to lead us more strategically to success. She is also more readily available for us as associates, access that is rare and priceless. It never ceases to confound me how Shannon is - somehow - always available, and always prepared. Even when there’s no way she can foresee our requests/issues, she’s right there, fully equipped and shining bright when you need her."

Amit Jogal

Jennifer Blevins

Angela Scott

SVP, Managing Director of Wholesale Liquidity & Fixed Income, Umpqua Bank


"In addition to going above and beyond what her role is by keeping on top of all 8 managers reporting directly to our Executive in charge, Shannon also coordinates team meetings.  She creates the agendas, follows up with the presenters, reviews presentations, and makes productive suggestions which serve as an invaluable resource for the team. 


In my 25+ years in the financial industry, I can say with 100% certainty that I have never experienced working with an Executive Assistant who takes on more of a leadership role than Shannon Fornelli.  Her engaging personality and attention to detail make her a pleasure to work with.  I personally would be lost without her as she helps keep me focused on the many projects we’re working on simultaneously

Jennifer Blevins

Jennifer Blevins

Jennifer Blevins

SVP, Treasury Management Regional Sales Manager, Umpqua Bank 


"Shannon is a wealth of knowledge and expertise to not only her Executive but all of her department’s managers and associates. She shares tips and tricks whenever someone has a question around meeting logistics, email distribution lists, to name a few. Another area that Shannon shines is her ability to keep people on track with deadlines. She “wrangles” the troops as often as she needs to in order to be ahead of schedule with a deadline. This is crucial as it allows her Executive and Leadership Team enough time for final review before presenting out to the bank. Shannon has assisted me directly with keeping on track around our department’s newsletter that we put out bi-monthly. I can always rely on her support and great ideas whenever we work on a project together."

Jennifer Ward

Jennifer Blevins

Jennifer Blevins

VP, Pricing Group Manager, Umpqua Bank 


"A few things to appreciate about Shannon:  

  • Organization and note-taking skills, Shannon helps us all to keep track and keep on schedule on projects, her attention to detail benefits the entire team.
  • Strong willingness to take on tasks outside her comfort zone. While Shannon did not join Umpqua with banking background, she has quickly become proficient with industry nomenclature and specifics. She has even worked to compile line of business dashboard data.
  • Develops cohesive presentations--Shannon collects and orders much of the content for our monthly line of business calls, which I believe are the best I’ve seen at the bank, full of content, timed perfectly, relevant, and interesting.
  • Shannon helps to answer questions, she’s a solid resource and if she doesn’t know the answer to something, she helps to find the answer. 
  • Always looking for a way to help—Shannon doesn’t wait for you to ask for things, she seeks out opportunities to help team members out."

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