Professional Experience
Shannon resides in the Portland, Oregon Metro area and brings over 12 years of experience as a trusted Executive Assistant. She has partnered with C-level executives and senior leaders in a wide range of industries, delivering strategic support that keeps operations running smoothly and priorities on track.
Her expertise spans calendar and travel management, board-level reporting, executive communications, and event coordination. Shannon is highly skilled at building efficient workflows, implementing processes that drive results, and ensuring projects are executed on time and with precision. She has led initiatives ranging from hiring and onboarding programs to the planning of high-visibility meetings, retreats, and corporate events.
Recognized for her proactive approach and ability to anticipate needs, Shannon helps executives focus on big-picture goals by eliminating operational roadblocks and fostering seamless collaboration.
Shannon is a recipient of the 2021 Admin Awards Leadership Award, a Microsoft Office Specialist, and the co-founder of the PDX Administrative Professionals Network, a thriving community that connects and elevates administrative professionals throughout the Portland region.
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Technical + Administrative + Project Management
Administrative & Executive Support
- Complex calendar management (across multiple executives and global time zones)
- Domestic & international travel coordination (including Europe, Latin America, Asia)
- Expense reporting, purchase card reconciliation, purchase order creation
- Meeting logistics (agendas, scheduling, notes, follow-up)
- Board of Directors meeting logistics and materials prep
- Onboarding & orientation for new hires
- Data analysis, KPI calculation, and report compilation
- Facilities and office management, office supply procurement
- Process mapping & creation of new workflows
- Documentation management (meeting notes, distribution lists)
Technical & Software Proficiency
- Google Workspace / G Suite (Calendar, Gmail, Drive, Meet, Docs, Sheets, Slides, Forms, Keep)
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, OneNote, SharePoint, OneDrive, Forms)
- Slack & Confluence (team communication & collaboration tools)
- DocuSign & Adobe Acrobat (document management & e-signature)
- SharePoint & Dropbox (file storage and sharing)
- Monday.com & Asana (project management)
- Workday & ADP (HRIS & payroll systems)
- Canva (visual content creation)
- Concur, ChromeRiver, Egencia (travel & expense management)
- QuickBooks (accounting)
- ChatGPT, Google Gemini (AI tools, research, content creation, workflow automation)
Event Planning & Coordination
- Leadership team and customer events (kickoffs, offsites, prospect meetings)
- Internal events (town halls, employee appreciation, culture-building activities)
- Logistics coordination for interview panels, workshops, and conferences
- Planning & executing destination events and retreats
- Managing catering, venue selection, scheduling, and AV needs
Project Management & Organizational
- Leading cross-functional initiatives and leadership team projects
- Creating and maintaining project agendas, calendars, and timelines
- Identifying workflow improvements and efficiency opportunities
- Coordinating with multiple stakeholders to meet deadlines
Financial & Business Operations
- Capital expenditure (CapEx) tracking and reporting
- Monthly KPI tracking and analysis
- AP/AR management and financial reporting
- Budget tracking for events and department expenses
Leadership + Interpersonal + Strategic Thinking
Communication & Collaboration
- Clear, professional written and verbal communication
- Skilled at creating compelling executive-level presentations
- Able to synthesize complex information into actionable insights
- Experience working with C-level executives
Leadership & Influence
- Ambassador for company culture and employee engagement
- Co-Founder of professional networking group (PDX Administrative Professionals Network)
- Experienced trainer and mentor for peers and new hires
- Proactive problem-solver with a solutions-oriented mindset
Relationship Management
- Builds trust with executives, staff, and external partners
- Skilled at coordinating across departments and geographies
- Acts as a liaison between leadership and teams
Adaptability & Resilience
- Thrives in fast-paced, high-pressure environments
- Flexible and calm under shifting priorities
- Successfully handled transitions during company acquisitions and restructures
Strategic Thinking & Initiative
- Identifies opportunities to streamline processes and improve efficiency
- Anticipates executive needs and acts proactively
- Strong ability to manage confidential information with discretion
Microsoft Office Certifications
Microsoft Office Specialist: Outlook Associate & Word Expert
